In this video, we will guide you through the Messages section in Marnager, a centralised inbox for all client communications, including SMS, WhatsApp, email, Instagram DMs, etc. Here are the main features:

1. Unified Inbox: Access all messages—unread, recent, starred, and all conversations—by clicking Messages on the sidebar. Make sure your initial setup is complete to integrate all platforms.
   
   

2. Automatic Contact Information: When clients share their contact details, Marnager auto-fills the email and phone number fields, saving you the hassle of manual entry.
   
   

3. Multi-Channel Communication: Easily switch between SMS, WhatsApp, email, and Instagram DMs for each client to manage conversations across platforms seamlessly.
   
   

4. Message Filtering: Sort messages by criteria like assigned/unassigned, inbound/outbound, and specific channels (SMS, Instagram, etc.) to quickly find past conversations.
   
   

5. Quick Actions: On the right-hand side, use quick actions to:
   
   

   • Add clients as contacts

   • Schedule appointments

   • Create pipeline opportunities

   • Add tasks or notes related to the client’s needs
     
     

This section makes managing communications and client interactions straightforward and efficient. For additional support, Marnager’s team is on hand to help with any questions.